United Breaks Hearts AND Guitars

In an earlier post, United Breaks Guitars, I shared singer Dave Carroll's music video lamenting his charge that United Airlines broke his guitar and then refused to take any responsibility.

United - we love to lie, and it shows.

Well, poor Dave finally flew United again. This time, they lost his luggage.

In an interview, Mr. Carroll said that for more than an hour on Sunday, he was told he could not leave the international baggage claim area at Denver International Airport, where he had flown from Saskatchewan. He said he had been told to stay because his bag was delayed, not lost, and he had to be there to claim it when it came down the conveyor belt.

“I’m the only person pacing around this room,” Mr. Carroll said, recalling how he was caught between an order from United staff members to stay and collect his bag, and a federal customs official telling him he had to leave the baggage claim area. The bag never showed.

According to Neatorama, his luggage finally showed up days later. Fly the friendly skies of United.

Image via Wikimedia Commons