Showing posts with label data protection. Show all posts
Showing posts with label data protection. Show all posts

Saturday, April 24, 2010

Blippers Sharing Bites Them In The Butt

I never quite understood the business model or appeal of Blippy, a service that would tell the world what you bought and how much you paid, once you gave them your credit card information. I even wrote about it here.


John Pescatore points out that Blippers got what they deserved when it was discovered that Blippy leaked a bunch of the actual credit card numbers as an unadvertised part of their service.

While you’re grokking that, it also turns out the Blippy (it is really fun typing Blippy) (Blippy blippy BLIPPY) actually displayed your actual credit card number when it blabbed about your transaction, as reported here. So, now everyone could use your credit card, whee! More frequent flyer points!

Just as it is hard to feel sorry for the people whose houses burn down when they take the ashes out of the fireplace (which is sort of designed to safely store burning stuff) and put them in a trash can in the garage, or really be sad when “pet” tigers eat their “owner’s” faces, it is not easy to keep from bursting out laughing seeing Blippers (blippers blippers) suffer this kind of thing.

Hoisted on their own petard, eh?


Friday, January 22, 2010

How Blippy Will Give Crooks and Phishers Info to Attack You

Cyveillance, a most-excellent cyber intelligence blog, has an informative write-up on Blippy, a newly-launched service that allows users to post their financial transactions to the web in a Twitter-esque manner.

Yeah. And putting your credit card purchases online for the world to see, while a terrible idea, isn't the worst part of this. Not by a long shot.

Example:




Not sure why the world needs to know that Jason bought a SanDisk card at Amazon, but I'm old and just want the kids to get off of my lawn.

Cyveillance points out the wealth of good data available to evildoers:

We find:

    * a user’s name
    * the name of a business with whom they had a financial transaction
    * how much they spent
    * for certain retailers, what they bought

And then they speculate on the following scenario:

From a cyber criminal’s point of view, Blippy currently offers great information to construct a highly targeted spear phishing attack. After examining the types of purchases Blippy shows for Best Buy, consider the spear phishing attack one could construct for a hypothetical Blippy user named Johann Gonzales:

Dear Johann Gonzales,

Thank you for your recent purchase of $52.99 at Best Buy. To receive credit for your purchase in our Best Buy Reward Zone program and receive valuable discounts on future purchases, click here…

Putting together such an email would require software to “scrape” information from Blippy that it would then use to send to an array of likely email addresses for Johann Gonzales, like jgonzales@gmail.com, jgonzales@hotmail.com, johanngonzales@gmail.com, johanngonzales@hotmail.com, and so on. Given that software needed to carry out such an attack is freely available online, it must be assumed that cyber criminals are preparing such an attack on Blippy users. Even if they are not yet preparing, for the sake of Blippy’s users, Blippy must plan ahead as if they are.

What could possibly go wrong?

Dear Blippy - I think I'll keep my purchases to myself, as much as that's possible given our global data-sharing practices, but thanks for asking.

Now get off my lawn.




Thursday, October 22, 2009

The Hotel Maid Can Defeat Your Full Disk Encryption


Corporate America is beginning to finally get their act together when it comes to full-disk encryption of laptop hard drives, nearly a decade after an avalanche of thefts and data breaches made CIOs and CTOs take notice.

So are you safe leaving your laptop or notebook in your hotel room when you travel? Even if you chain it to the desk, the answer is, "Not so much."

Over at InvisibleThings, founder Joanna Rutkowska details how she and Alex Tereshkin were able to successfully launch an Evil Maid attack using a bootable USB stick against TrueCrypt system disk encryption. The results were frightening, and not altogether surprising.

Here's the process they followed, reduced for clarity to a couple of small, easy steps: Somebody leaves a laptop unsupervised somewhere, like a hotel room or coffee shop. In a matter of minutes, an attacker posing as a maid, room service, or maintenance can enter, insert the USB drive, and boot the laptop using an Evil Maid tool, compromising the TrueCrypt loader while loading what's essentially a keylogger before they take their USB drive and depart.

When the user returns and boots the laptop again, TrueCrypt prompts for the password as normal, and the unsuspecting user enters the code or phrase. The Evil Maid attack has now captured this credential. The next time the user leaves their laptop unsupervised, the attacker returns, again boots the laptop with the USB drive, and now has possession of the TrueCrypt login credentials.

No more encryption. No more protection. Say goodbye to your data.

Now, the TrueCrypt folks mount the defense that if you can't ensure the security of the hardware, then that's your problem. If you can't know for certain that your device has been compromised, you shouldn't use it for sensitive data, they posit.

While technically true, it's something that encryption vendors don't typically highlight in their product literature. As Rutkowska points out when speaking to TrueCrypt reps, if she's locking her laptop in a safe or strongbox when it's not in use, why does she need full disk encryption?

It's easy for consumers and corporations to lapse into complacency once they implement full disk encryption. Physical security becomes less of a priority because of the mistaken belief that they only existing threat is device theft, and since theoretically the entire hard disk is protected by strong encryption, no data loss can occur.

As we've seen in the above scenario, device theft is just one attack vector. I'd be more worried about the attacker booting into the OS and loading a rootkit or other malware that would avoid detection and allow for remote data retrieval or monitoring. Why steal the device when you can access the contents whenever you'd like?

Further, what if the installed malware allows penetration of your network, perhaps spreading similar malicious code to other workstations, servers, and network devices? A lack of physical security focus on a single laptop could conceivably compromise your enterprise.

There's no easy answer here. You could implement two-factor authentication which would render capturing keystrokes ineffective, since a second component would be needed in addition to the passphrase or password. Another solution would be to utilize a secure boot loader process, but none of the current vendor solutions are configured to implement any sort of "root of trust" technologies.

The best solution is to continue a defense-in-depth strategy with hardware security as a key component. Don't leave your laptop unsecured in areas without controlled access that you trust - including hotel rooms, checked baggage, and your local Starbucks. Assuming you're not concerned with an NSA-level attack, the combination of full disk encryption and robust physical security should protect you against most threats, although nothing prevents 100% of attacks.

Rutkowska's article is an excellent expose' of this particular weakness in the security chain, and she even walks us through how to download and use Evil Maid.

Remember - it's for lab use only. We've sworn to use our powers only for good.












Image via Wikimedia Commons


Monday, October 12, 2009

Safer Online Banking Using a Live CD

I've been a Linux user for quite awhile now, so using a Linux distro Live CD is second nature for me. For many Windows home users, though, the thought of putting a CD in your tray and using it to do your online banking might seem a bit daunting.

More daunting than trying to recover your identity or money if it's stolen by fraudsters?

The space between convenience and security is rapidly narrowing as cyber-crooks develop potent malware and inventive schemes to steal banking credentials, compromise personal information, and build massive botnets to construct an ever-larger network of exploited Windows machines to advance their nefarious agenda.

Brian Krebs does a great job in his Security Fix blog of detailing the advantages of home users moving to Live CDs for online banking. And it's really not that daunting - put a CD in your tray, reboot your machine, and when it loads, pull up the web browser, do your banking as you normally do, and when you are finished, remove the CD from the tray and reboot, and you're back to your typical Windows installation. No muss, no fuss, no viruses or malware possible.

Brian points out a couple of tips that would benefit newbie Linux Live CD users, like how wireless can sometimes be tricky (plug into your router or broadband modem using a network cable instead) and be prepared for desktops to work better than laptops (funky hardware configurations and drivers are more prevalent on laptops), but if you use one of the newer distros, like the latest versions of Ubuntu, the problems are minimal.

I've recommended this to friends and family, and I'm advising you to consider it too. It's become much too difficult for home users to protect their Windows machines from every possible evil that's lurking. Using a Live CD is one way to get a leg up on the bad guys.

Drop me a note at redgeckoblog@gmail.com if you want some tips on which Live CDs work best and where to find them.



Wednesday, October 7, 2009

Ministry of Defence Self-leaking

A UK Ministry of Defence document designed to help prevent documents from leaking onto the Internet has itself been leaked onto the Internet.

I question the quality of the advice given in this 2400-page document, for obvious reasons.

Thanks, Wikileaks!

The document lists journalists as threats, along with terrorists, criminals, and foreign intel services. So it's nice to know that the UK Ministry of Defence considers themselves a hammer, and everyone else is a nail.

Via Privacy Digest

Sunday, August 2, 2009

Network Solutions Data Breach

Once again, a company entrusted with keeping secure the very components of personal information on which they depend for survival has failed. And once again, it will probably all blow over with nary a whimper of anger.

Network Solutions has admitted that they found malicious code on multiple E-commerce servers hosted for merchants' websites. Network Solutions claims that they have since removed the unauthorized code, and that no networksolutions.com servers were affected. That's of little consolation to those business sites that were compromised.

More than 570,000 credit card numbers may have been breached between March 12 and June 8, 2009, although Network Solutions states that they have not received any reports that the data has been misused, and in any event, they claim customers shouldn't worry about it because the issuing banks won't hold customers liable for any fraudulent transactions.

Sorry, Network Solutions, but that's not good enough. Please explain how the malicious code was able to be planted on multiple servers, and let us know which of your control failures led to nearly three months of this code running before you finally figured out that you had a problem.

I've said it repeatedly - until the penalty for exposing personal information is greater than the downstream costs of breach response (credit monitoring, etc.), companies will continue to violate the trust of their customers.

When Network Solutions advises "credit card issuing companies generally will not hold our merchants’ customers liable for any fraudulent purchases made using their credit card account numbers that are reported in a timely way to the issuer", who do they think pays for those fraud costs? Eventually, it's distributed among all of the issuing banks' customers in the form of higher fees and account costs.

So, Network Solutions, not only do your customers end up incurring higher costs because of your negligence, but so do all of the other customers with accounts at the same financial institutions. You not only screwed your customers, but also the rest of us who were smart enough not to use Network Solutions for their e-commerce and domain hosting services.

You can send Network Solutions a message that security of personal information is important by pulling any domain hosting or other services from them and switching to another provider. But Network Solutions would prefer that you simply let them worry about security. After all, they do an OK job, and regardless, what could possibly go wrong?

Updated Aug 2, 2009 @ 7:25 PM: You'll be pleased to know that Network Solutions is searching the Twitter to see who has Tweeted about them, and they noted my entry and therefore sent the following - netsolcares @kpshea Network Solutions deeply regrets this unfortunate incident. Real time assistance to customers @ http://cli.gs/gvqE7b #jw

I remain perturbed and am now annoyed at the extent of their damage control. If only they had expended this much effort protecting their data in the first place.

Image by ShashiBellamkonda via flickr

Friday, July 24, 2009

iPhone Encryption Easily Defeated

One of the digs against the use of an iPhone in a corporate environment is the lack of enterprise-level security on the device. With sensitive business and personal information contained within email and documents stored on the phone, it's imperative that there are effective, robust controls in place to keep the data from being breached.

Apple has been touting the encryption solution that's part of the new 3GS model as their answer to those who doubted an iPhone in the enterprise was ready for prime time. It's reported that Apple uses the 448-bit Blowfish encryption algorithm, which provides a measure of cryptographic protection. But does it really keep the bad guys out of your data?

Sadly, it doesn't appear to be very successful. Wired has a report that indicates data can be siphoned off of an encrypted iPhone in minutes using readily-available software, and a complete disk image can be created in less than an hour.

There seems to be a minor issue with the iPhone in that once data starts being extracted, the phone begins decrypting the data on its own. Wow.

This is particularly troubling in light of some recent legislation in Massachusetts and Nevada that requires personal information of state residents be encrypted on any device that is not within the confines of the corporate network. This includes Blackberry devices, smart phones, removable USB drives, and so on. Since it's difficult to discern the legal residence of the customer's data as it gets mixed and mashed with everyone else's data, corporations generally choose to protect all personal information in the same manner, regardless of the domicile.

As a security professional, I would never recommend using the iPhone on a corporate level until Apple matures their security configuration and control environment. It's up to each business to evaluate the level of risk they are willing to accept, and for some, use of the iPhone will fall within acceptable risk parameters. Sooner or later, however, a breach will occur - someone's information will be stolen or use inappropriately - and there will be statutory penalties in addition to the inevitable civil suit.

Apple has an uphill trek to achieve the same security posture as RIM with their series of Blackberry devices. Don't expect Cupertino to reach the peak anytime soon.



Wednesday, July 22, 2009

Teaching Verizon a Security Lesson

Verizon has a checkered history surrounding security of their customer's personal information, but being a huge telecommunications entity, what's a citizen to do?

If you're like the guy in this video, you find out the home address of the Verizon CEO, then go stand in front of his house with a bullhorn and demand his company do a better job.



h/t to BoingBoing




Monday, July 20, 2009

256 GB USB Drive

When I got my Packard Bell 386 computer than ran Windows 3.1, I was amazed at the hard drive space. It was 40 MB, as I recall, and when it started to fill up, I used disk compression software to double it to a spectacular 80 MB.

For most of you, that probably sounds like some oldster retelling a boring tale of walking six miles through the snow to get to school each day, carrying a hot baked potato in his pocket for warmth on the journey, then eating the potato at lunch to have enough energy for the walk home.

Kingston has released a USB drive that weighs in at a staggering 256 GB, more storage than existed on most home computers until the last several years. In the days of my PB 386, you would need the GDP of France to purchase 256 GB of memory. Merde!

This just begs the question - what the heck are we carrying around with us data-wise, and why is it imperative that we're able to lug around such massive amounts of 1s and 0s without giving any thought to securing that data and keeping it out of the wrong hands?

Via Dvice


Thursday, June 18, 2009

Bozeman Wants Usernames, Passwords - Are You Dumb or Something?

Update: June 23, 2009

City officials, after being crushed in an avalanche of negatively publicity, decided that they would cease asking for this information, admitting that it was probably a mistake. Still to be explained is why it took worldwide outrage for them to come to the same conclusion the rest of us did within seconds of learning about the practice.

Original Post

Things are tough all over, and finding a job is at the top of the list. Lines are long just for the privilege of applying for a position. If you're lucky enough to get past the first hurdle, and you're applying for a city job in Bozeman, Montana, your problems are just beginning.

City officials are requiring applicants to provide both usernames and passwords for all social media accounts, forums, and blogs. They claim to be doing this to ensure quality background checks.

From Montana's News Station:
"Please list any and all, current personal or business websites, web pages or memberships on any Internet-based chat rooms, social clubs or forums, to include, but not limited to: Facebook, Google, Yahoo, YouTube.com, MySpace, etc.," the City form states. There are then three lines where applicants can list the Web sites, their user names and log-in information and their passwords.
This is a terrible idea on many fronts, not the least of which is the incredible invasion of personal privacy that's involved. To add insult to injury, sharing your login information may actually breach the terms of service to which you agreed when you signed up for many of these sites. Talk about being between a rock and a hard place.

I'm fully supportive of the concept that people should be held accountable for their online writing and the content of their social networking sites. To me, if you're dumb enough to put stuff out there that would disqualify you for any sort of employment, you deserve what you get.

But I draw the line at providing inside information for these twits to be able to go in and snoop around. Feel free to spider the web searching for traces of me, and if it's publicly available, it's fair game. Unless city officials are willing to give me copies of their tax returns, bank account statements, and video rental histories so I can make an informed decision about the quality of the city management staff so I can feel comfortable that these folks are stable, adjusted, and without vice.

Yeah, I didn't think so.

Want a city job? Fork over your usernames, passwords , via Network World


Easy Computer Snooping Tool

This is good news for people who are engaged in forensic examination of computers, but bad news when you consider that bad people will also have access to it, which means losing your data could happen more quickly and easily than before.

Via his Schneier on Security blog, Bruce Schneier links to a press release for EnCase Portable, which
"runs on a USB drive, rather than a laptop, and enables the user to easily and rapidly boot a target computer to the USB drive, and run a pre-configured data search and collection job."

So essentially, someone could walk calmly into your home or office, or up to your computer in a conference room or left unattended in a coffee shop, plug in a discreet USB drive, reboot you, and proceed to suck all of your data back into the thumb drive. Depending on how long you are gone, this could go entirely unnoticed, with the only evidence being a computer that has rebooted
.

There's not much additional information in the press release about whether controls such as full-disk encryption or bios password protection can be defeated by this tool, so it will be interesting to participate in the chatting within security circles to get the scoop.

This is just my gentle reminder to you that leaving your PC unattended, even for short periods of time, introduces risk, and to make sure you follow some simple security controls to keep data leakage to a minimum.




Tuesday, June 2, 2009

RAF Data Breach: Career Crash and Burn?

The Royal Air Force has a new motto: We Have Met The Enemy, and They Are Us!

Three RAF hard drives that were unencrypted have gone missing. That's always bad news.

What makes this even more newsworthy is the data alleged to be on those drives - voice recordings of high-ranking officers being interviewed for security clearances.


For those of you who have never experienced the special joy that is the clearance process, one of the primary components is the requirement to confess to all of your sins and transgressions, the theory being that it's much harder for foreign intel services to blackmail you later if your own agency already has an inventory of the skeletons in your closet.


So imagine that you spill your guts during the interview process, your deepest secrets are duly recorded, and then those recordings somehow disappear.

That would make me very, very grumpy.


Rather than serving their intended purpose - to keep the blackmail risk to a minimum - the breach of these recordings may actually place the careers of those interviewed in jeopardy, as the sensitive data on the drives could be used to either place pressure on these senior officers (do what we want, or we'll release some of these tidbits publicly to tarnish your reputation), or cause the resignation of a segment of the officer corps that preventatively wishes to keep their secrets...well....secret.


Nice work, RAF. You inspire trust and confidence daily.


Data Breach Exposes RAF Staff to Blackmail , via Wired


Thursday, May 14, 2009

How Data Breaches Screw Everybody

I've written extensively about data breaches, such as the postings here, here and here. Quantifying the costs associated with breaches can be troublesome, since many of the dollars associated with the incident are often far downstream from the source of the original incident.

Case in point - the Heartland breach, pointed out by Brian Krebs in his Security Fix blog. As it turns out, Angie's List started dropping subscribers left and right and they couldn't get their arms around the reason.

As it so happens, many of the drops were caused because customers who had their credit card numbers exposed in the massive Heartland breach were issued new credit cards (and account numbers) by their issuing banks, and the old numbers that were tied to their Angie's List accounts were no longer valid.

When Angie's List used their normal subscription auto-renewal processes for those customers, they obviously attempted to bill now-invalidated accounts, so the renewal was not successful, and those subscribers lost access.

Some would say that if people really cared about this, they would have paid attention when their card was reissued and would have updated their account info with Angie's List. That's a load of beetle dung. My time has a value, and if I have twenty merchants or online subscriptions that are linked to one of my cards, updating that info manually at each location becomes quite the effort, especially since the need for this activity can be directly attributed to a failure by Heartland to keep my personal information safe and secure.

In cases such as these, other merchants and companies can suffer significant financial losses from a breach caused by a firm with whom they have absolutely no relationship. If I was a class-action attorney, I'd be rounding up my list of clients from the thousands of consumers and merchants impacted by the need for 600 banks to cancel and reissue credit cards resultant from the Heartland breach.

As you've heard me preach again and again, firms will not get serious about protecting customer information until the cost of breaches and penalties far exceeds the cost of implementing robust data protection and anti-breach programs. Until then, keep a good list of all the places where your credit card number may be stored online, if you're silly enough to do that.

I have a feeling you're going to be manually updating that information frequently.

Security Fix - Heartland Breach Blamed for Failed Membership Renewals



Thursday, April 23, 2009

Easily Hacked Company Awarded IRS Contract To Use Your Data

If the Obama administration wants to take the lead in enhanced cyber security, perhaps they should start with their very own Internal Revenue Service.

The IRS has awarded a huge contract for processing tax return payments to RBS Worldpay, a firm that recently reported that hackers gained access to 1.5 payroll card holders and nearly 1.1 million Social Security numbers that they were supposed to be protecting.

As it turns out, RBS was found to not be PCI compliant, according to VISA. That's pretty bad news when your main business is processing credit card transactions, and PCI was designed to ensure adequate controls exist within the credit card industry.

The IRS claims that RBS will not be able to process credit card transactions until 2010, and that not only will RBS need to re-gain PCI certification, but also pass a payment security audit from the IRS.

Since past behavior is a good predictor of future events, you may want to consider not paying your taxes by credit card.

It's hard to lose $1000 in rolled nickels.

Security Fix - IRS Awards Tax Payment Contract to RBS Worldpay


Sunday, April 19, 2009

Hijack a Mobile Phone Via SMS Messages

This is not good news.

CNET
has the details on a proof-of-concept demo that shows conclusively that it's possible to take over your cell phone, even when you're sleeping.

The attack is actually rather simple - the attacker sends your phone an SMS message that automatically opens a web browser that directs your phone to a malicious website, where malcode is downloaded to your phone.

Depending on the malicious code involved, evil-doers could suck the data off of your phone, monitor your calls, or perform any number of tasks once they gain full control.


There are several other attacks detailed, such as directing the phone to a wireless network so that email and other authentication credentials can be sniffed and captured.
Sounds like it's time to step up the R&D around mobile security.

As more folks ditch their landlines and go all-mobile, cellular communication becomes a very large attack surface, and the breadth and depth of incursion vectors is quickly becoming realized.


Proof-of-concept demo for hijacking mobile phones




Friday, April 3, 2009

House Rips PCI Standard, Gets Kicked Out of Bed By Credit Card Industry

In another practical demonstration of how politics makes for strange bedfellows, the US House of Representatives threw a hissy fit this week concerning the ineffectiveness of the PCI Standard when it comes to actually protecting against real threats.

As background, the Payment Card Industry Data Security Standard (PCI DSS) was an elaborate framework designed by the credit card industry and foisted upon retailers and anyone else involved in credit card transactions to ostensibly protect against the various security threats that exist.


It's long been thought by many outside of the credit card industry that PCI was more about credit card companies looking to shift the burden (and expense) of credit card fraud and abuse to retailers, processors, and other groups, as instances of fraud have exploded due to technological advances exploited by fraudsters and the breakdown of geographic barriers that has allowed criminals from Eastern Europe, Russia, and China to become major players in both fraudulent transactions and money laundering via the sale of goods stolen via this process.


Turns out that little events like massive data breaches at Heartland and other processors has served to substantiate earlier claims that PCI was more for show than for actual protection, as a number of companies involved in breaches were either certified as PCI-compliant, or had robust PCI programs in place.


As with most disagreements, the truth probably lays somewhere in the middle. PCI isn't necessarily worthless, but it does have its limitations. Primarily, it's a static set of guidelines and requirements, and it's unreasonable to expect something static to address such a dynamic threat environment.

Similarly, there are challenges to applying the PCI framework across the spectrum of businesses that have skin in the game. Depending on the business type, transaction volumes, location, and other factors, certain threats are more high risk than others, and attempting to paint all entities with the same risk mitigation brush is foolish.


The House should probably look in the mirror a bit before they begin pontificating about PCI. It's pretty easy to connect the dots between lobbyists and campaign contributions from the credit card industry and the apparant ease that same group had in having their PCI recommendations breeze though the very same legislative body.

Congress has a conveniently short memory when it comes time to be publicly outraged about some issue or another, as we've seen with the financial crisis, AIG, TARP, and so on. Sadly, in almost every case, they are complicit in the problem at the very least, and often a major contributer to the root cause.


So what's the answer?

It comes down to a simple math equation. When it costs more in penalties resultant from a breach than it does to prevent one, businesses will step up their game. If I can spend $1 million to protect customer information, and only pay $10,000 in breach response costs and penalties, it doesn't take an accounting expert to know what most companies will do with their cost-benefit analysis.


If it costs $1 million to protect the data, and $5 million to compensate customers who have had their information lost or stolen, the equation shifts. It's suddenly a relatively good investment, and that spans all businesses. A $5 million penalty could put many small companies out of business, so it's in their own best interest to do a better job of data protection.


Until we're ready to face this reality, expect more pontificating and less protection.